A well inspection has two halves: the mechanical system that gets water into the house and the quality of the water itself. Both halves depend on what happens in the week before the inspector arrives. A chlorinated well, a softener that was bypassed, or a house that has sat empty can all produce a report that looks better or worse than the truth. This guide covers what to do, what not to do, what the inspection involves, and how to read the results.
Written by John Hansen, Registered Home Inspector, Past President of the Ontario Association of Home Inspectors, WETT certified, BCIN qualified for septic systems. Inspecting since 2011.
At a glance
- Find the well record and the well tag, and note the well type, depth, and date.
- Locate and expose the wellhead and make the pressure tank, pump controls, and treatment equipment accessible.
- Do not shock-chlorinate, bypass treatment, or change anything in the two to three weeks before the inspection.
- Use water normally in the days before so the system is tested as it is lived in.
- On the day, the inspector checks the wellhead, runs a sustained flow test, inspects the pump and pressure system, and reviews treatment equipment.
- Water is tested on site for basic chemistry and a bacteria sample is taken for the Public Health Ontario laboratory.
- Read the report and the lab results together and act on anything adverse before conditions are waived.
Before the inspection: paperwork
Every well drilled in Ontario since the 1950s should have a water well record filed with the Ministry of the Environment, Conservation and Parks. It gives the depth, the casing length, the static water level and the pumping rate when the well was drilled, and the geology the driller went through. The record is searchable online by lot and concession or by the well tag number, a small metal plate on the casing of newer wells. Ask the seller for it, and for anything else on file: pump replacement receipts, water test results, treatment equipment manuals, and any notes about shortages in dry summers.
Before the inspection: access
Physical preparation
- Locate the wellhead and clear vegetation, snow, or stored items so the casing and cap can be examined on all sides.
- If the well is in a pit or a basement, make sure the pit is accessible and dry enough to enter safely.
- Clear access to the pressure tank, pressure switch, pump controller, and any filters, softener, UV unit, or chlorinator.
- Confirm the power is on and the pump is running. A vacant house with the pump breaker off cannot be flow-tested.
- Have the UV lamp on and the softener in service, exactly as the house is lived in.
- Keep the spring hydrant, the irrigation system, and the livestock waterer in their normal state so the test reflects actual demand.
What not to do
The single most important instruction is not to chlorinate the well in the two to three weeks before the inspection. Shock chlorination temporarily kills the bacteria the test is looking for and masks a well that is actually contaminated. If the well was chlorinated recently, tell us, and we will note it and recommend a follow-up sample. Equally, do not bypass or shut off treatment equipment, do not swap filters on the day, and do not leave taps running for days to clear the lines; we want to see the water the household drinks.
If the seller has chlorinated the well, the first bacteria result is of limited value. Ask for a second sample at least two weeks later, and make the purchase condition depend on it.
On the day: the wellhead
The inspection starts outside. Ontario Regulation 903 requires the casing to extend at least 40 cm above grade, with a vermin-proof cap, sealed electrical entry, and ground sloping away so surface water cannot pool around it. We check the cap, the vent screen, the casing for corrosion or damage, the grading, and the distance to the septic system, barns, fuel tanks, and roads. A well in a pit, a well with the top below grade, or a well with a loose cap is a direct route for contamination and will be reported as such. Dug wells and bored wells with concrete tile get particular attention because they are shallow and more exposed.
On the day: the flow test
The flow test tells you whether the well can keep up with your household. We run water at a measured rate for a sustained period, typically an hour, while monitoring the pressure and, where the wellhead allows, the water level in the well. The result is a sustained yield in litres or gallons per minute and a note on how the level recovered. A well that delivers well for ten minutes and then fades is a very different thing from one that holds steady, and the difference is only visible under a sustained draw. We relate the yield to the size of the house and the number of bathrooms, and to the storage that a cistern or large pressure tank adds.
On the day: the pump and pressure system
Mechanical checklist
- Pump type (submersible or jet), age where known, and running current compared with its rating.
- Pressure tank: size, condition, air charge, and whether it is waterlogged and short-cycling the pump.
- Pressure switch: cut-in and cut-out pressures, condition of the contacts, and the gauge.
- Pitless adapter and the water line from the well to the house for leaks and frost depth.
- Wiring, grounding, and the pump controller or control box.
- Visible plumbing and shut-offs between the tank and the house.
On the day: treatment and sampling
We identify each piece of treatment equipment, confirm it is working, and note the maintenance it needs. A UV unit with a lamp past its life, a softener with no salt, or a sediment filter that has not been changed in a year is common and is an indication of how the water has actually been treated. We test the water on site for pH, hardness, iron, nitrate, and other basic parameters, and take a bacteria sample using the bottle and procedure of the Public Health Ontario laboratory, which tests private well water for total coliform and E. coli at no charge. The sample has to reach the lab within its holding time, so timing the inspection to the lab’s intake days matters.
Reading the results
The lab report gives counts of total coliform and E. coli per 100 mL. The Ontario standard for drinking water is zero for both. Any E. coli means the water is unsafe to drink until the source is fixed and the well is disinfected and retested. Total coliform without E. coli means surface water or soil is getting in somewhere, most often at the cap, the casing, or a pit, and the fix is usually at the wellhead. On-site chemistry explains the rest: hardness and iron drive the staining and the softener; nitrate above the guideline points to agricultural or septic influence; low pH is hard on copper pipe. Our report puts the lab result and the physical findings side by side so you can see cause and effect.
After the inspection
- If bacteria are present, get quotes to correct the wellhead and have the well disinfected, then retest before closing.
- If the yield is marginal, consider storage, a lower-flow fixture strategy, or in persistently poor areas a cistern, and price it into the deal.
- Budget for treatment maintenance: UV lamps yearly, softener salt, filter changes, and a bacteria test two or three times a year, which Public Health Ontario recommends for every private well.
- Confirm any unused wells on the property have been properly decommissioned by a licensed well contractor, which is a legal requirement in Ontario and a frequent gap on farm properties.
- Keep the well record, the report, and the lab result together for the next test and the next owner.
Book a well inspection
Thorough inspections of private wells to confirm water quality, flow, and system integrity for safe, reliable use.
FAQs
How long does a well inspection take?
About two hours on site, most of it the sustained flow test. Combined with a septic inspection, plan for a morning.
When do the bacteria results come back?
Public Health Ontario usually reports within a few business days of the sample reaching the lab. We tell you the expected date when we take the sample so you can set the condition deadline accordingly.
Can you inspect a well in winter?
Yes. The wellhead, flow test, pressure system, and water sampling can all be done in winter as long as the wellhead is accessible. Snow around the casing does need to be cleared, and a well pit must be safe to enter.
The house has a cistern as well as a well. Which inspection do I need?
Usually both. Many Escarpment and clay-plain properties keep a poor well for outdoor use and a cistern for the house. We inspect each for what it does and tell you which supplies the taps you drink from.

