Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, schedule an inspection, or submit an inquiry.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Phone number
• Email address
• Property or inspection address
• City or town of the property
• Information about the property or inspection you require
• Preferred scheduling information
• Information included in your inquiry or message
• Photos, documents, or other files you voluntarily provide
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website's contact and quote form requests your name, phone number, email address, and the city or town where the inspection will take place.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

OneStop Shop Inspections may collect and use personal information for purposes including:

• Responding to inquiries and inspection requests
• Providing information about our inspection services
• Preparing quotes and estimates
• Scheduling inspections and appointments
• Understanding property and inspection requirements
• Communicating with customers and prospective customers
• Reviewing information or files provided in connection with an inspection
• Preparing inspection reports and related documentation
• Processing payments where applicable
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, schedule an inspection, prepare a report, or provide requested services.

Disclosure of Personal Information

OneStop Shop Inspections does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide requested inspection services, process inquiries, or conduct our business. This may include disclosure to:

• Employees and inspectors who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Payment processors where applicable
• Contractors, laboratories, specialists, or other service providers where reasonably necessary to provide a requested inspection or related service
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Inspection and Property Information

Information provided through the website may relate to a private residence, commercial property, or other building and may include details about the property's condition, systems, equipment, or maintenance concerns.

This information may be used to understand the requested inspection, prepare for an appointment, complete the inspection, prepare reports, and communicate findings to the client.

Please only provide information that is reasonably necessary for your inquiry or inspection request and avoid submitting unnecessary sensitive personal information through general website forms.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process inquiries, schedule services, understand website traffic, communicate with visitors, or improve our online presence.

Our website may also contain links to third-party websites, including professional organizations, suppliers, service providers, social media platforms, or other external resources.

Once you leave the OneStop Shop Inspections website and access an external website or service, that website's privacy policy and terms may apply. OneStop Shop Inspections is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Protection of Personal Information

OneStop Shop Inspections takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, schedule and complete inspections, prepare reports, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information OneStop Shop Inspections holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

OneStop Shop Inspections
Southern Ontario, Canada
Phone: 289-797-0130
Email: ac.snoitcepsnipohspotseno%40ofni

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

OneStop Shop Inspections may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or OneStop Shop Inspections' website privacy practices, please contact:
OneStop Shop InspectionsSouthern Ontario, CanadaPhone: 289-797-0130Email: ac.snoitcepsnipohspotseno%40ofni